[size=150[u(This is not to scare you honest but it would be amiss of me not to say)[/u[/size



Hopeful all this will help you, but as general information





About a month ago I had the same problems, thought I had a virus, I had Kaspersky antivirus on my computer that I had downloaded from Barclays bank. This had been turned of and wouldn't run, for a few night I tried to load it again and other antivirus software but my computer wouldn't let me, in the end I first deleted everything of my computer that I didn't need programmes Exetera, then as a last ditch effort went to Microsoft's web sight and downloaded windows defender



www.microsoft.com/downloads/deta ... f14e605a0d



it was the only security programme I was able to load, ran it, deleted the crap it found which then allowed me to load other things,



[size=150[uIMPORTANT[/u[/size



a few days later I tried to to buy something from play.com, never had a problem before but it kept knocking back my card. Tried it the next day but got the same problem, so I went to my online bank to make sure there was adequate funds, I had well enough for the purchase, BUT I noticed a withdrawal from O2 prepaid, I'm with Orange so new I hadn't spent that money, so phoned Barclays who put me straight through to there fraud department who cancelled my card straight away, (I believe that they had already cancelled it the day before but wouldn't admit to it)

The upshot being the fraudsters take a small amount to make sure the account is still active then empty it, fortunately I had checked, if I hadn't who knows, I now have a new card but according to the bank they are still trying to buy things with the cancelled card obviously they can't, they tell me the card was used either on-line or over the phone so it wasn't a case of them getting my pin number, the details were obviously gained when I have used it to buy thing on-line, but its funny that this happened around the same time as I had this virus,I'm not saying they are connected just be warned.



I have now reformatted my hard drive not a big job only took 45 minutes,



As I say these events may have nothing to do with each other, but to anybody who is suffering such computer problems, may I suggest checking your bank accounts on someone else's computer if you have been making any online purchases



Jack

[size=150[u(This is not to scare you honest but it would be amiss of me not to say)[/u[/size



Hopeful all this will help you, but as general information





About a month ago I had the same problems, thought I had a virus, I had Kaspersky antivirus on my computer that I had downloaded from Barclays bank. This had been turned of and wouldn't run, for a few night I tried to load it again and other antivirus software but my computer wouldn't let me, in the end I first deleted everything of my computer that I didn't need programmes Exetera, then as a last ditch effort went to Microsoft's web sight and downloaded windows defender



www.microsoft.com/downloads/deta ... f14e605a0d



it was the only security programme I was able to load, ran it, deleted the crap it found which then allowed me to load other things,



[size=150[uIMPORTANT[/u[/size



a few days later I tried to to buy something from play.com, never had a problem before but it kept knocking back my card. Tried it the next day but got the same problem, so I went to my online bank to make sure there was adequate funds, I had well enough for the purchase, BUT I noticed a withdrawal from O2 prepaid, I'm with Orange so new I hadn't spent that money, so phoned Barclays who put me straight through to there fraud department who cancelled my card straight away, (I believe that they had already cancelled it the day before but wouldn't admit to it)

The upshot being the fraudsters take a small amount to make sure the account is still active then empty it, fortunately I had checked, if I hadn't who knows, I now have a new card but according to the bank they are still trying to buy things with the cancelled card obviously they can't, they tell me the card was used either on-line or over the phone so it wasn't a case of them getting my pin number, the details were obviously gained when I have used it to buy thing on-line, but its funny that this happened around the same time as I had this virus,I'm not saying they are connected just be warned.



I have now reformatted my hard drive not a big job only took 45 minutes,



As I say these events may have nothing to do with each other, but to anybody who is suffering such computer problems, may I suggest checking your bank accounts on someone else's computer if you have been making any online purchases



Jack

Try uninstalling it and then downloading the latest version from the real player website.



uk.real.com/realplayer/

Try uninstalling it and then downloading the latest version from the real player website.



uk.real.com/realplayer/

now i don't have it at all

now i don't have it at all