Quote Fatboys Limb="Fatboys Limb"I quite like Sky Plus and the 'Red Button' features on SKY (especially on live football) but don't know whether Virgin have anything similar and, if so, what it's like.'"
As the Birchwood monarch says, Virgin Media does not yet have red button functionality on Sky Sports. For BBC it does, but not much else. As part of a deal VM did to sell some channels to Sky, the addition of this service was muted but nothing has materialised yet.
The V+ boxes are the equivalent of Sky Plus. In fact, V+ has double the recording capacity and an extra tuner, which means you can watch one channel and record two others at the same time. The V+ boxes also have HD as standard with no extra fee; but, this doesn't include the Sky brands (Sports, Movies etc). For those, it's an extra £7/£8 a month on top.
The customer service has improved immeasurably since the dark days of NTL and as Yorkie says, cable broadband will always kick ASDL broadband into touch. The other bonus V+ boxes have over Sky is access to free on demand services such as BBC iPlayer.
However, unless you're saving a reasonable wedge (£20+ a month) I'd think long and hard about switching. Get hold of BBM, she made the switch a while back.