Wow you really have got your knickers in a twist





You suggested that anyone who is looking for offers should ask! I was pointing out that these offers need to be correctly advertised so that people that might not be actively looking notice these offers, simple really.



The club have two of my email addresses, from pledging and being a season ticket holder for many years, up until this year. I never get any emails at all from the club to either email address, no offers or anything. I wonder how many more people are the same, it seems quite a lot.



I was suggesting Facebook, Twitter, forums, email drop etc as free marketing ideas, not necessarily relating to this one offer. A few weeks ago the club offered the discount on clothing after full time, something hardly anyone knew about, causing a lot of bad feeling, great marketing. People have also mentioned that there was a half season ticket available before the season started, which a lot of people also didn't know about. There is nothing stopping someone from the club having a private account and posting a link to offers when they are available on here and other forums, this offer may have been mentioned on here, but clearly many other haven't.



Do I feel silly for pointing out where the club is failing? No, no I don't.

Also out of interest, is this really all the clothing the club is currently offering? www.bradfordbulls.co.uk/shop/category/1/mens What happened to the polo tops? Do we also not do shorts and vests any more?

Also out of interest, is this really all the clothing the club is currently offering? www.bradfordbulls.co.uk/shop/category/1/mens What happened to the polo tops? Do we also not do shorts and vests any more?

They've had my email address for years too, including submitting it a couple of times during the pledge. I never received anything about tickets or offers this year. I don't delete anything and I've just checked - beyond acknowledgement of purchase for this offer my last email from the club was in 2011.

I have thought for most of this season that the marketing has been pretty quiet from the Bulls.



I'm willing to be understanding to the new regime, given everything that they have needed to resolve since the take over, but this needs to be improved to get the fans back to the games.



Numerous times I have driven past the stadium in recent weeks to find that the new signs that state the name of the next opponent have not been updated, in fact, I'm not sure they have ever been used. Simple things such as this make a difference.

you think? So we can add delusion to your list of issues then. Noted.





Can you work out what organisation you need to contact to resolve that? If it's too hard a question, please ask and I'll tell you.





You were suggesting that the club's marketing was at fault for not doing things which, it turns out, it is in fact already doing. That's what has made you look silly. Having pointed out to you they HAD used exactly those media to publicise the offer we were discussing, you should stop digging. As for "Not necessarily relating to this one offer..." my arrse, that straw-clutch would only be of relevance if the Bulls didn't use Twitter, email Facebook for anything else, when in fact they use it all the time.



Would it be too demeaning for you to simply fess up and say "Soz, Bulls, I never knew you were actually on social media already"?



Now, I think my work with you is done. Keep digging, or shoulder your shovel, up to you, I don't care.

Yeah you really got me

Quite ironic that they managed to send me a 2 for 1 offer at Khan's restaurant, yet nothing to do with the club which was the reason I gave them my emails addresses in the first place.

Ray? Ray??? Is that really you?????

They already have our email addresses. It's they who benefit from *our* business. It's no solution to say that everyone who's bought from them in the past and might possibly in the future submit their details again in order to receive notification of deals. They already have the data.



If they can't figure out how to use it then that's on them, it's not the responsibility of those that haven't been marketed to to resolve that issue for them. We've already expressed our interest by giving them money, purchasing tickets and ticking a box giving them permission to use it.



I have now created an account in their new ticket purchasing system. I would hope this solves the problem for me, but if they're only using that database rather than every one they've had then it's not on us to point out how frankly self defeating they're being. If they threw away the ancien regime's data then that's their fault.

Maybe the Ancien regime deleted the data? It might have been like the last days of the US Embassy in Tehran. Seen Argo?

Well if I wasn't getting the emails I found other fans are, I'd rather tell them and start getting the emails, as it would be easier and quicker and more productive than whingeing about it on a forum instead. I never said anyone has an [iobligation[/i to tell them but on this point don't see what I would gain by bagging them on here as an alternative.



I've no idea what database/s they have/use/acquired so can't comment on that. Aren't marketing databases notoriously dodgy?

Well I personally am discovering for the first time that others *are* getting the emails I am not, and thus we are all discovering the strangeness of the data they do have and what they have not retained.



We are fans with an interest in the club. We are not bagging them. We are discussing the situation. They now have my email address (again). It's my login name in their current ticket purchasing system. I normally buy tickets in the office after a game, but I haven't this year because it seems like a time when thousands of people who can reasonably expected to be interested and in the immediate vicinity isn't an appropriate time to have the ticket office open these days. (That was me bagging the club.)



They had 10,000+ purchasers of STs. Now they do not. Are the shortfall all to forward their email addresses again? Has the difference been thrown away? Talking about these things is not hating on the club, it is wondering aloud wtf happened.



My own supposition is that half of it was in a cruddy MS Access database on a computer that was hastily sold / returned to a supplier / lost to a fit of pique when administration happened.



It makes one wonder how much of the shortfall in STs from last year to this is due to recession, changing circumstances or missed opportunities. A decent push on these tickets in various media may well make up some of that shortfall.